Calls from scammers pretending to be your bank are prevalent today and seem to rotate from bank to bank. What should you do if you get a phone call from the "bank" that you are questioning whether it is real or not?
NBC will not contact you and ask for:
- Your online banking password
- Your 4-digit ATM PIN
- A one-time access code sent to your phone or email
- Your card number or full account number
We will never require you to:
- Provide remote access to your computer
- Send money to "secure" your account
- Act quickly or pressure you into action
- Click on a link from an email sent by "us"
Common Red Flags:
- Instructions to act "right now" to avoid a loss.
- Requests for remote access to your device.
- An aggressive caller that tries to keep you on the phone.
- Requests for a one-time access code.
Remember:
- Caller ID can be spoofed to look like it is from our bank
- Scammers can use fake email addresses that look real
- When in doubt, hang up! We won’t think you’re being rude! Call us back at 402-423-2111. Do not hit re-dial (remember caller ID can be spoofed). Feel free to call the number above or the number of your banker.